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Incident & Problem Management



Do you play ping pong, guitar, volleyball, football, badminton, golf, laser game, platform games, or do you just get on people's nerves?
Are you single, in a relationship, bald, brunette, blonde, bearded, mustachioed, or "Hamšík-esque"?
Do you go to the movies, concerts, barbecues, or the garage?
Do you dance, cook, run, hike, or just relax?
Are you renovating an old house or building a new one?

If you answered "yes" at least once, you'll find a kindred spirit here.

Incident management

We return everything that deviates from the norm to its normal state – the sooner, the better.

Our goal is for passengers not to wait – neither in line for tickets, nor in front of a blocked subway gate, nor at the bus door.

Our working hours are flexible, but since we are on call, there is always someone here who is in control.

Your added value will be your willingness to learn how to repair, restart, configure, and analyze tens of thousands of monitored services on hundreds of servers and thousands of devices – from Dubai to London to Phoenix.

Trust us, you'll be on your toes with us – and you'll love it.

We are the ones who are not satisfied with "it's working now." We want to know why it wasn't working – and make sure it doesn't happen again.

We look for causes, examine connections, and connect dots that others would never think to connect.

The biggest challenge is a phenomenon called "It-was-made-by-itself" – simply put, something stopped working, no one did anything, and suddenly... it doesn't work. Sometimes it's the server, the process, the database, the network, the communication, or one of those mysterious "nobody-knows-what" factors.

Our goal is simple: to find a permanent solution – and to learn from every incident, not repeat it.

Problem management

Our technologies

Meet the colleagues

"I would recommend Scheidt & Bachmann to anyone looking for a stable and dynamic company where they can learn and grow. The company is constantly evolving, innovating, and proving its resilience even in challenging times. This ability is rooted in its history. During World War II, the entire company premises were almost destroyed, but of the original 1,000 employees, only a hundred loyal ones remained, who managed to get the company back on its feet and once again become an internationally recognized company. This spirit of perseverance and progress can still be felt here today."

Patrik
Incident Management Team Leader & ABT Specialists

"I have been working for Scheidt & Bachman for more than 10 years, with a few years' break. I was afraid of returning after maternity leave, but thanks to the help of my wonderful colleagues, I managed it without any problems. I like that there is always something going on here, we have many opportunities to develop and advance. There is a great atmosphere here, amazing people work here, who form great teams both at work and outside of it. Since we have an excellent team, you don't have to force yourself to go to work, but you enjoy going there. You will find people here who will support you, with whom you can have a good chat or go for a run. People should work where they feel fulfilled and happy. I am definitely in the right place."

Danka
Problem Management

"What I appreciate most about Scheidt & Bachmann is its open approach to innovation and development. If you want to get ahead, you have real opportunities to grow and develop here. I like that effort is always appreciated and brings results. In addition to job opportunities, I also appreciate the friendly, family atmosphere – we know each other, support each other, help each other, and spend time together outside of work. It's great to be part of this family."

Patrik
Group Leader Incident & Problem Management

"I like that we do things that are both meaningful and challenging. It's not just classic Incident Management – we also deal with system migrations to AWS, new ABT functionalities, backend monitoring, or data analysis where we need to get to the root of the problem. Every day is different, and you're constantly learning something new. But what I appreciate most is the team – they are people who support each other, have technical know-how, you can rely on everyone, and you can have a good laugh with them. That's what gives working at Scheidt & Bachmann its human side."

Juraj
Incident Management, Team Leader Canada

"What I appreciate most is that Scheidt & Bachmann supports people who want to change things for the better. Every initiative I've come up with has been received positively, and the company has given me the space to implement it. I also like the fair evaluation system. Every year, people who have achieved something, either individually or as a team, are recognized. In addition to the work side, there is a great environment – a modern building with a climbing wall, chill-out zone, football tournaments, Christmas party, celebrations, and other activities that bring people together. Even though we are a corporation, there is a family atmosphere here; we know each other, support each other, and stick together."

Patrik
Incident Management Team Leader & ABT Specialists

Where to find us

Our headquarters are in Žilina on Priemyselná street, in the new IT centre building, but also in Košice in the Business centre on Štúrova street. Simply where it lives – good coffee, good mood and even better team.

Our parties


Can you see yourself on our team?

See if we are currently looking for new talent.
Job openings
 


KATARÍNA BAčíKOVá

Recruiter
+421 41 50 60 198

 

NATÁLIA VALIAšKOVá

Recruiter
+421 41 50 60 405
 

kariera@scheidt-bachmann.sk

Scheidt & Bachmann Slovensko s.r.o.
Priemyselná 14 / P.O.Box B-143
012 32 Žilina
Vacancies

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