Incident Management
Do you play ping-pong, guitar, volleyball, football, badminton, golf, laser game, platform games or do you just like winding people up? Are you single or with commitments, bald, brown-haired or blonde, bearded, moustachioed or with a mohican? Do you go to the cinema, to concerts, for a barbecue or to the garage? Do you dance, cook, run, walk in the mountains or just relax? Are you remodelling an old house or building a new one?
If you answered yes to at least one of the questions above, you may find a soul mate here.
What we do
We have a dedicated team who repairs every mishaps. The sooner the better. The goal is for passengers not to wait for tickets in front of a blocked gate in the underground or at the door of the bus.
From 8am to 6pm - Monday to Friday - you will always find someone here. Juraj is here mostly from 7am. At 9am at the stand-up meeting, everyone counts their solved support tickets as proof that they saved the world yesterday. They throw the solved ones into the bin and prepare the new ones for the coming day. Perpetual motion.
Your added value will be your willingness to learn to fix, restart, set up, analyse ten thousand monitored services on hundreds of servers and thousands of devices from Split, to London, to Ottawa.
Believe us, you will be on alert and you will love it.
Problem management
Do you like pomelo? If so, you are the person for us. If you sometimes buy it, peel it and present it nicely on a plate next to the keyboard then we will get on well, but remember the equation: even more pomelo = get on even better.
What we do
Occasionally, problems appear unexpected - it simply does not work! The problem may be anywhere between the server and the client or device - Processes, Servers, Settings, Database, Windows, Linux, Java, Network Infrastructure, Hardware, Communication and, of course, the Special Category. We look for solutions to problems which do not have a lasting solution at hand at the moment – those are our daily tasks.
Our technologies
Meet our colleagues
„They say my pace is dangerous, work is my natural hunting ground and that my greatest love is following processes. Moreover, I work from dawn to dusk. That is how my colleagues tease me. Truth is I am easy going and if people are nice to me, I give them a smile.”
Danka Likavčanová
(Problem Management)
Where you can find us
In the IT centre on Priemyselná Street in Žilina you will find our spacious and well-lit office on the second floor. There is always a supply of sweets to recharge your batteries. Our kitchenette is right next door and you can just run down to the canteen for lunch on the ground floor.
Join us
Do you want to have 100 % employee friendly employer?
Find out if we are looking for you.
back