Global Service Operations Center
We do not mind if you are a teen or in your -ties. In our team, age is just a number. It is English and good mood which differ us from the others.
If you like challenges and you find Slovakia too small, England or North America can become your virtual home. That is the reason, why we are “Global”.
What we do
We are definitely not a standard “call center“. We are the 991 emergency number of Scheidt & Bachmann or Quick Reaction Forces. We take care of thousands of our devices from all around the world. You won’t be bored. You can work from home even during the weekends or the holidays.
What we expect of you
In the beginning, it would be enough when you make yourself understand with native Scots or Canadians with French accent on the phone. If you can restart our devices via remote access, you get your first bonus point. If you have no idea what remote access is, don’t worry. Not everyone knew it in the beginning, but we will give you lessons about it.
Our work is not over here. Step by step, we will teach you how to restart, set up or analyze thousands of services, processes, hundreds of servers for thousands of our devices. It is up to you how many IT skills you can absorb and where you want to move. In Scheidt & Bachmann, it is for generations (look into our history) – “we don’t go away“.
60 technicians in England will evaluate if you are good at playing strategy games, when you will have to dispatch them in their service territories.
Even though we work 7 days a week, we work most of the time from our homes after 6 pm, but not all the time. Our team has members enough to always come to an agreement, help each other, so you can always catch your family parties, weddings or student’s parties.
Do you dare to be part of our team?
Because our motto says: “You have to deserve this team“.
Our technologies
Meet our colleagues
„When I read on the internet that we are older than Coca-Cola, I expected there to be stability, but, I would never have believed that this bunch of introverts and extroverts, advocates of drum `n` bass, real rock, or even reggae and with 20-year age differences could work in near perfect harmony.“
Radomír Čurný
(Team Leader Global Service Operational Center)
Where you can find us
You can find us on the 2nd floor of the IT centre building on Priemyselná Street. You can reach us comfortably by stairs or by lift.
Join us
Do you want to be part of the team at Scheidt & Bachmann Slovensko?
Find out if we are looking for you.
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